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Enjoy diverse perspectives from West Michigan women.

I was late jumping on board with Pinterest. I did not need ONE more online account to manage and I didn’t understand how this would be a useful tool. My first impression, from hearing others talk about it, was that it was a big time waster. At first, I thought a little bit like my friend Kelly did…”I just don’t get it.”  

Starting my job at Serendipity wasn’t a dream come true. (Sorry, Kasie!) I had already lived much of my professional life, went through some tough life situations, and found myself in need of a job to help make ends meet for our family. The job kind of fell into my lap at the right time–sounds a little serendipitous, right?

“It’s a long ways from your heart.” These were the famous words of my dad when I was growing up. Not only were they words of perseverance, but they also epitomized my dad’s personality and work ethic. However, while they have helped me find strength and comfort throughout my life, they couldn’t help me handle the grieving process I was about to experience when last November, my dad passed away of a massive heart attack.

When my best friend became engaged last fall, I couldn’t have been happier for her. Memories flashed through my head from the previous ten years and how much we really grew up together through college and as young adults. And now that one of us was taking the next step in her life, it feels as though we both were preparing for what was to come.

I’m not sure what you call it, common courtesy, good manners, graciousness, or a show of respect. But what I do know is that I don’t hear it often enough and it bugs me.

“You’re Welcome”

Growing up, I was taught to say “you’re welcome” in reply to hearing the term “thank you.”  According to urbandictionary.com, the phrase is a polite way to respond to thanks. It’s a sign of acknowledgment, it tells someone that you are respecting their gesture of appreciation, it’s just common courtesy…right?

Today when I say “thank you” the response I get is “no problem.” What’s that…no problem? What…was it really a problem in the first place? Is this your automatic response to everything? Or do you really NOT care?

Most often, I hear “no problem” in the service industry or from The Teenager (which I correct her every time!) When I hear the phrase, it’s like nails on a chalkboard. Why? Because the term “no problem” indicates there actually was a problem. We service providers (and parents, children, and generally caring people) need to eliminate this term from our vocabulary. We need to get back to basics and show some courtesy and respect, in a positive way, with just a few simple words.  

If saying “you’re welcome” goes against your belief system or is just unnatural for you to say, here are a few other polite and service-minded responses you could try:

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