by Kelsea Rounds | May 1, 2012 | Career
Treat others as you want to be treated is the Golden Rule of customer service, right? In a day and age where service is clearly lacking, the Golden Rule is hard to find, let alone define. Wikipedia defines customer service as “a series of activities designed to...
by Kelsea Rounds | Apr 24, 2012 | Career
A successful business includes the perfect combination of profit flow (up, not down), respect from other industry leaders, satisfied customers, and at the end of the day, a balanced life. But how does one get there? Forming positive habits in your everyday life will...
by Kelsea Rounds | Apr 10, 2012 | Career
Even if no one else is taking the first step, you can be a leader among colleagues and prove to the business world that your skills are valuable and necessary for company growth. Take your work to the next level with innovative tactics that set you, and your company...
by Kelsea Rounds | Apr 3, 2012 | Career
If you want to attract great employees, evaluate the employees you already have. Even if you’re a one-woman band, do the evaluation to determine what the strengths and weaknesses of your business are because you’ll want to add a candidate who brings talents that you...
by Kelsea Rounds | Mar 27, 2012 | Financial
Recently enacted retirement plan disclosure obligations make regulations for plan sponsors and plan service providers more black and white. Sponsors and providers will benefit from the two fee disclosure rules, put in place in 2012, and in particular, the regulations...
