Recent Articles

Rapid Response is Key

Rapid Response is Key

The CEO of a major bank once said, “When you have a customer crisis, there is rarely an easy solution—the solution actually lies in how rapidly, energetically, and sincerely you respond to their complaint. The quality of your response is the solution.” "Just as surely...

Is That Microwave Safe?

Is That Microwave Safe?

Almost every American home has one. And many of us rely heavily on its convenience–the microwave oven. Some still remain skeptical, however, with a lingering feeling that microwave use somehow makes food less healthy. Is food cooked in the microwave harmful to our...

Home is Where the Art Is

Home is Where the Art Is

Think you have to scour out-of-town stores and shop online for hot-ticket home décor items featured on the Today Show and in American Dream Cottages magazine? Try looking right under your nose here in Grand Rapids at the Artgoodies studio. Owner Lisa Price is behind...

A Winning Combination

A Winning Combination

Women and Herman Miller are a winning combination in West Michigan, and this is nowhere more evident than with the Women Influencing Now (WIN) Team, where employees have the opportunity to collaborate on initiatives that are essential to women. WIN was developed at...

Honoring Our History

Honoring Our History

Grand Rapids and Muskegon welcome the National Tour of Traveling World War I Gallery next week. The exhibit will be at the Gerald R. Ford Museum on Monday, July 23, and at the USS Silversides Submarine Museum on Tuesday, July 24. Waddell and Reed and Ivy Funds created...

RSVP Etiquette: Reply to Invites with Style

RSVP Etiquette: Reply to Invites with Style

The rules surrounding reply etiquette remain the same as they have always been. Having RSVP etiquette is a perfect opportunity to show that you are considerate and respectful of other people’s time and thoughts. The term "RSVP" on an invitation stands for a French...

Girl’s Night Out

Girl’s Night Out

For many women in West Michigan having “girl time” is a consistent priority. It represents a moment to laugh, relate, and bond with your friends. “Girl’s Night Out” generally entails dinner and/or drinks at a local bar. While it’s definitely fun to try new restaurants...

Five Tips for Hiring a Web Developer

Five Tips for Hiring a Web Developer

If you can afford to have your brand new warehouse built from the ground up, who are you going to hire to build it? The intelligent answer is simple: a reputable building contractor with happy clients and lots of experience, right? Why on earth would you invest your...

Make Your Office Firesafe

Make Your Office Firesafe

Is your office up to code? Don Fehsenfeld, fire sergeant and inspector from the Grand Rapids Township Fire Department, visited offices in Cascade today on the look for potential hazards. Fehsenfeld said this summer has seen an unusual amount of residential fires. As a...

Barking Up the Right Tree

Barking Up the Right Tree

She's an inspiration to many a would-be writer, but when she's not helping others pen the next great American novel, she's finding inspiration of her own in the form of a little white pup. Tricia McDonald, authoress of the widely popular Life with Sally, writing...